سياسة الخصوصية

BAREEQ Lighting is committed to protecting your privacy and personal data. This policy explains what information we collect when you use the BAREEQ Points app (the "App"), and how we use, share and protect it.

By using the App you agree to the collection and use of information under this policy. If you do not agree, please do not use the App.

Contents

Information we collect

1. Account and identity data

• Name and mobile number: to create your account, send your sign-in code on WhatsApp and contact you
• National ID number: to verify your identity and prevent duplicate accounts
• Photos of your national ID card (front and back): to verify your identity. The App reads the national ID number, name and governorate from them
• Governorate: to know your work area
• An internal account ID

2. Precise location

Each time you scan a product we record your precise (GPS) location, its accuracy and time, and whether the device reports a mock location. Scanning does not work without location; we use it to prevent fraud and for location-based campaigns. The App requests precise and approximate location permission and does not collect location in the background.

3. Your programme activity

• Scan history: the product, its code and the scan time
• Points, level and badges
• Redemption requests: the levels requested and an optional note you write
• Rewards paid: value, date, payout method and its reference, and a receipt image for some older requests
• Warranty activation for the products you scan

4. Device and technical data

• Push notification token, a random install ID, the operating system and the app version
• The app update client ID the App sends when it checks for updates (Expo Updates)
• IP address: for security and request rate limits
• Crash logs and diagnostics: device model, operating system, performance, network type, the screens you move between and notification opens. On iPhone a session replay may be recorded with all text and images hidden

5. Camera

We use the camera to scan product codes and to photograph your ID card. Product codes are read on your device and camera frames are not sent; ID photos are uploaded to verify your identity.

How we use your information

• 1 Running the loyalty programme: recording your scans and calculating your points, level and badges
• 2 Sign-in and security: sending your sign-in code on WhatsApp, managing sign-in sessions and protecting your account
• 3 Identity verification: reviewing your national ID number and ID photos before approving the account and paying rewards
• 4 Fraud prevention: checking the location of every scan (mock location, outside Egypt, impossible travel between two scans, proximity to merchants) and blocking duplicate scans
• 5 Paying rewards: reviewing redemption requests, paying the reward and recording the payout method and its reference
• 6 Warranty activation: your scan of a product activates that product's warranty in Bareeq's records
• 7 Notifications: sending notifications about your account, points and rewards, and recording when you open them
• 8 App reliability: analysing crashes and performance to fix problems

Sharing and service providers

We do not sell your personal information or share it with anyone for their own use. We use the following service providers only to run the App, and all data reaches them over encrypted connections:

Data security

• All connections between the app and our servers are encrypted with HTTPS
• Sign-in uses a one-time code sent to you on WhatsApp; we store only a hash of the code, not the code itself
• Sign-in sessions expire automatically after 90 days of inactivity
• Protection against CSRF attacks, and database queries protected against SQL injection
• Tokens and sign-in data are removed from crash reports
• Request rate limits to prevent abuse
• Access to your data inside Bareeq is limited to authorised staff

Data retention

Your rights and account deletion

• Access: you can ask us for a copy of your personal data
• Correction: you can ask us to correct your name or ID details
• Deletion: you can request deletion of your account and data on the account deletion page or on WhatsApp
• Permissions: you can turn off location, camera or notification access in your device settings; scanning does not work without location and camera

How to request deletion, what is deleted and what we keep are explained on the account deletion page.

Children's privacy

The App is for adult technicians only. We do not knowingly collect personal information from anyone under 18. If you learn that a child has given us personal information, please contact us so we can delete it.

Changes to this policy

We may update this policy from time to time. We will publish any change on this page and update the "last updated" date. Please review this policy regularly.

Contact us